Order Cancellation Policy

 

This Order Cancellation Policy applies to the Belonirto UK indoor furniture online store (hereinafter referred to as “we”). By placing an order on our website, you acknowledge that you have read and agreed to this policy. This policy applies exclusively to online orders.

1. Cancellation Timeframe

You may request to cancel your order within 48 hours after order confirmation, provided that the order has not yet entered the shipping process. Requests submitted after this period, or for orders already in shipment, cannot be canceled directly.

2. How to Cancel an Order

To request a cancellation, please contact us using the contact details listed on our website and provide your order number and relevant information for verification.

3. Shipped Orders

Once an order has been handed over to the carrier, cancellation is no longer possible. In such cases, you may apply for a return after receiving the goods in accordance with our Return and Exchange Policy.

4. Refund Processing

For orders that meet the cancellation conditions, a refund will be initiated after the cancellation is confirmed.
Refunds will be returned to the original payment method used at checkout, and the processing time depends on the payment provider.

5. Policy Updates

We reserve the right to adjust this Order Cancellation Policy based on operational needs. Any updates will be published on our website.

6. Contact Us

If you have any questions regarding order cancellation, please contact us through the contact information provided on our website.

Address: 2806 21ST ST, TUSCALOOSA, AL 35401-4448, United States
Telephone: +1 (929) 358-4633
Email address: customer@belonirto.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)