Shipping policy

 

These Shipping Terms apply to the Belonirto online store (hereinafter referred to as “we”). By placing an order on our website and selecting delivery services, you confirm that you have read, understood, and agreed to these Shipping Terms. These terms apply exclusively to online orders.

1. Delivery Area

We currently provide delivery services within the United Kingdom only.
Delivery to locations outside the United Kingdom is not supported at this time.

2. Shipping Fees

Our shipping fee structure is as follows:

• Orders with a total value of £70 or more (including £70) qualify for free shipping.

• Orders with a total value below £70 are subject to a flat shipping fee of £8.99.

All shipping fees are clearly displayed during checkout.

3. Taxes

Product prices and shipping fees shown on the order page are calculated in accordance with applicable requirements.
If taxes are not listed as a separate item, this means that the relevant taxes are already included in the total order amount, and no additional payment will be required upon delivery.

4. Order Cut-Off Time

Our daily order processing schedule follows 9:00 – 18:00:

• Orders placed and paid before 18:00 will have their processing time counted from the same day

• Orders placed after 18:00 will be processed starting from the next working day

• Orders placed on non-working days will be processed from the next working day

5. Order Processing Time

After order confirmation, all orders enter the processing stage.
The standard order processing time is 1–3 business days, after which the order will be dispatched.

6. Transit Time

Once shipped, the estimated total transit time is 5–10 business days.
Actual delivery times may vary depending on logistics arrangements and delivery locations.

7. Shipping Carriers

We select an appropriate carrier based on the order and delivery requirements. Deliveries are completed by one of the following commonly used UK carriers:

• Royal Mail

• DPD

• Evri

8. Order Tracking

After your order is shipped, you will receive a confirmation email containing:

• Your order number

• Payment details

• The assigned shipping carrier

You may also visit the “Order Tracking” page on our website and enter your email address or phone number used at checkout, along with the corresponding order number, to view the current order status.

9. Responsibility Statement

• Damaged or Lost Items
  If you discover visible damage or missing items upon delivery, please contact us promptly and provide relevant photos or information so that we can assist you.

• Shipping Modifications and Cancellations
  If you wish to modify or cancel an order before it is shipped, please contact us as soon as possible. Once an order enters the shipping process, changes or cancellations may no longer be possible.

• Delivery Address and Responsibility
  Please ensure that your delivery address is accurate and complete when placing your order. Issues arising from incorrect or incomplete address details will be your responsibility.

10. Delivery Receipt Notes

Upon delivery, please check the package condition carefully. If the outer packaging shows any abnormalities, it is recommended to record the issue and contact us immediately. Signing for the package indicates acceptance of the external condition.

11. Contact Information

If you have any questions regarding these Shipping Terms, taxes, or order delivery status, please contact us using the following details:

Address: 2806 21ST ST, TUSCALOOSA, AL 35401-4448, United States
Telephone: +1 (929) 358-4633
Email address: customer@belonirto.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)